Welcome to CARD's Online Guide for

AGENCY EMERGENCY PLANNING

E. Meeting the Needs of the People You Serve

Make sure you can address the basic needs of staff, clients and volunteers

Your Name:

Your Agency:

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1. How many total clients would most likely be at your site in a disaster? (Look at both maximum client load and minimum staff availability for day, for evening and for weekends.)
Approximate maximum:
[Notes on likely numbers of people on site]

2. How will you find out about the condition of people you serve who are off site?
[Notes on checking up on clients, staff, and other people]

3. In an emergency, who else needs information about the status of people you serve? Off site staff? Families of clients? List the most critical contacts that need to be made. Be sure to have all necessary phone, cellular phone and pager numbers for each contact.
[Notes on what spontaneous volunteers should or should not do]

4. What else will be needed? Where can you get these items?
           
           
           
           
           
           

Notes:
[Notes on items people may need.]

5. What are the special needs of the people you serve? Are these needs of the group or of individuals?
[Notes on special needs of the people you serve.]

6. Also consider: what skills can you instill in your clients to let them take part in your preparedness and response efforts as full partners and helpers?
[Notes on skills to foster in your clients.]